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Veterans Administration - VA Eligibility Centers

Los Angeles Eligibility Center

If you live in one of the following states:

Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Illinois, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wisconsin or Wyoming

Please send your request for determination of Eligibility (VA Form 26-1880, along with proof of military service) to:

Los Angeles Eligibility Center

P.O. Box 240097
Los Angeles, CA 90024

Toll free number:1-888-487-1970
E-mail:vavbalan/lgyeli@vba.va.gov

Winston-Salem Eligibility Center
If you live in one of the following states:

Alabama, Connecticut, District of Columbia, Delaware, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Vermont, Virginia or West Virginia

Please send your request for determination of Eligibility (VA Form 26-1880, along with proof of military service) to:

VA Loan Eligibility Center

PO Box 20729
Winston-Salem, NC 27120

For overnight delivery:

VA Loan Eligibility Center
251 N. Main St.
Winston-Salem, NC 27155

Toll free number: 1-888-244-6711
E-mail: NCELIGIB@vba.va.gov

Note: If you are located outside the U.S., you may use either Eligibility Center.

The toll free telephone lines to our Eligibility Centers in North Carolina (1-888-244-6711) and California (1-888-487-1970) have been included in our National Automated Response System. Accordingly, callers are now provided a menu of information regarding the guaranteed home loan program and may exercise options from that menu which allow them to speak to VA Eligibility Personnel. These calls are routed to the appropriate Eligibility Center of jurisdiction based upon the caller's area code. Currently, the most direct route through the menu for those program participants who wish to speak to Eligibility personnel includes menu selections in the following order:

(1) - Touchtone phone
(1) - Eligibility
(2) - Status

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